X Analisys Business Management Tips

Posts Tagged ‘call center’

24-7 & 9-5 Live Chat & E-mail management Solution

November 3rd, 2011 | Author: admin

Posted in Customer Service | Tags: 247, 8x5, 9x5 live chat and email management support, call center, cold calling, contact center, customer care, customer support, live support, order taking se, outbound call center, ticket management | No Comments »

9 Steps for Coaching Call Center Agents

July 9th, 2011 | Author: admin

Posted in Customer Service | Tags: call center, coaching employees | No Comments »

Creating a Call Center Script

May 30th, 2010 | Author: admin

Posted in Customer Service | Tags: answering service, call center, communication, customer service, script, small business | No Comments »